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Reviews about Best Buy

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  July 31, 2019, by absolute323
  Worst experience ever. Bought a laptop 4 weeks ago told them that I wanted a multi user office 365. They gave me a one user office 365. I did not realize it till I downloaded it. I went back talked to an associate he recommended me to buy another one user office 365. I went to work to download it realized I could not so contacted Microsoft technical support through email. They told me that I could not activate two personal office 365 under my Microsoft account. So went back the same day with a copy of the email to show them. They called a manager the manager (Jamie) said I could not return it so far I scratched the card license number. I tried to explain to him that this is what the associate recommended me to do and showed him the email that I had from Microsoft. He did not even take the time to look at the email and just was ignorant and said I could not return it and acted like it was my fault. I will never ever shop at that store again. Luckily when I called corporate and explained to them they refunded my money back with no problems. I can not believe they allow such a rude person manage their store. I would have had no problem taking the lose if it was my mistake.